It means understanding the product, understanding why our customers are using us and even more important why they are not using us or are not happy.
Every engineer is a product person, January 4, 2017 at 05:12PM
Stuff like this is why I admire TransferWise, as a company, so much.
Our deal with our customers is not only to offer them a great product now, but also build a company that is there for the long-term.
Use my marker 