Email tip by Paul Ford

Sometimes when potential clients send me long emails I turn those emails into PDFs (by printing them to PDF), then load them into Notability with very wide margins, and write my notes in the margins, with screenshots, captions, and diagrams, and send them back. It’s a way to let people know that I’m really listening and trying to help them, not just talking. They see handwriting and know I’m committed. It’s the opposite of robotic interaction.

Uses This: Paul Ford

What makes the City succeed

Today the magic formula has many parts: openness to people and capital, the time zone, proximity to subsea data cables, and posh schools. But, above all, it relies on stable politics and regulation, close ties to America and seamless ones to Europe.

—The Economist, in ‘Can the City survive Brexit?

The hobbit spirit

…he was reminded of the brave little group of Bilbo, Frodo, Sam and the rest, who left the quiet Shire “to shake the towers and counsels of the Great”. They were small, shaggy-haired and barefoot, usually unarmed and often frightened. But they lived, and eventually triumphed, by their wits. Every problem had a solution, and every battle could be won, if you thought hard and fast enough.

—The Economist, in ‘Obituary: Steve Sawyer died on July 31st

The gap in Amazon’s model

This has always been the gap in the Amazon model. It’s ever more efficient at finding what you already know you want and shipping it to you, but bad at suggesting things you don’t already know about, and terrible whenever a product needs something specific—just try finding children’s shoes by size

—Benedict Evans, in ‘Amazon as experiment

Leadership: Three Block War & Strategic Corporals

In Krulak’s example, Marines may be required to conduct full scale military action, peacekeeping operations and humanitarian aid within the space of three contiguous city blocks.

The thrust of the concept is that modern militaries must be trained to operate in all three conditions simultaneously, and that to do so, leadership training at the lowest levels needs to be high. The latter condition caused Krulak to invoke what he called “strategic corporals”; low-level unit leaders able to take independent action and make major decisions

Three Block War – Wikipedia

Race traitor: Oxford dictionary word of the year?

Instead the protesters are at best dupes, and at worst foreigner-loving race traitors, ashamed of being Chinese.

—The Economist, in Why Chinese officials imagine America is behind unrest in Hong Kong

Continue reading Race traitor: Oxford dictionary word of the year?