As materials have gotten cheaper and easier to find, it’s the design that matters. And the market is demanding better design–which is easy to copy and easy to improve.
Expensive is not the relevant metric, utility is.
When a bureaucrat or authority figure refuses to explain ‘why’, he is showing fear (because he’s not sure why) and contempt (because he doesn’t have to care).
Charisma doesn’t permit us to lead.
Leading gives us charisma.
Don’t deny that the customer/patient/student has a problem. If they think they have a problem, they have a problem.
It might be that your job is to help them see (over time) that the thing that’s bothering them isn’t actually a problem, but denying the problem doesn’t de-escalate it.
It’s tricky to define better. But without a doubt, the heart and soul of a thriving enterprise is the irrational pursuit of becoming irresistible.
I just absolute love this phrase:
the irrational pursuit of becoming irresistible
I also love the word ‘enterprise‘ – it fits equally to a business objectives, as to a personal project, or a community action.
Lazy is having an argument instead of a thoughtful conversation. Lazy is waiting until the last minute. And lazy is avoiding what we fear.
Seth’s Blog: Modern laziness, December 7, 2017 at 02:53PM
A key moment came in one of the first episodes. Everyone on the bridge was freaking out about something or other, and Spock’s line was a simple word: “Fascinating.”
Nimoy first delivered it in the same excited, scared tone as everyone else.
The director took him aside and said, “be the different one.”
Easy to say, difficult to do.
By being the different one, Spock became a character for the ages, and changed the center of gravity for the series’ narrative.
Seth’s Blog: Be the different one, July 24, 2017 at 06:22PM